- What
training is included in my initial purchase of your system?
The purchase of your system entitles you to unlimited remote support required to get you up and running.
- How
long will it take an employee to learn how to use the POS?
It typically takes the primary user one week to be able to
use most of the functionality of our system. Sales people
are able to master their more limited scope of usage in much less time.
- What
on-going support is included in my monthly service fee?
Our monthly fee includes unlimited remote/telephone support
for using our system. Support for hardware, and operating systems is available on a per use charge.
- Do you have web-based self-help?
Our web based self-help is under development.
- What are your hours for telephone support?
Our support hours are 8:00 am to 5:00pm Mountain Time Monday
thru Friday.
- Do you support hardware?
We provide limited support for hardware only to the extent it is required to run our software.
- Do you support windows?
We provide limited support for windows only to the extent it is required to run our software.
- Do
you support software that you don’t sell?
We can not support software that we have not developed or sold.
WSMS
Support: 303-691-6893
E-mail: sales@wsmspos.com or http://www.wsmspos.com
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