- Does
system require high-speed Internet connection?
After the initial synchronization, we only send new transactions and changes
over the network. Dial up will works well. Obviously broadband is quicker and
can be scheduled more frequently.
- What
happens to system when communication with server is lost?
Everything is always retained on the individual computers. In the event of
a communication failure, the system caches the data until communication is
reestablished. There is no loss or transaction capability.
- Do
I lose data when computer crashes?
It is possible to lose some data. The data loss is limited to transactions
processed since your last update. We recommend, updating at least three times
daily if you are on dial-up or every 5 minutes if you have broadband.
- How
often is data synchronized with system?
Your choice and it can be done as often as you would like. We recommend, updating
at least three times daily if you are on dial-up or every 5 minutes if you
have broadband.
- How
often is data backed up?
Back-up occurs automatically every time you update. You have the feature in
your tools so do it as often as you would like. In addition each computer that
is within your company that is on our service has a back up of all of your
stores as well. We recommend, updating at least three times daily if you are
on dial-up or every 5 minutes if you have broadband.
- How
and where is data backed up?
Data is backed up on each POS in your network, and on the TCManager and at
our server.
- What
minimum configuration do I need for my computer to use your POS system?
TCManager and POS minimum system requirements:
500 MHz Pentium III or faster
Windows 98 / ME / NT / 2000 / XP
64 MB RAM
1 GB available hard disk space
800 x 600 screen resolution or more
Internet access through a reliable ISP, preferably a
persistent connection (DSL, Cable, etc.)
Antivirus software
MS Office for imports / exports to Excel, etc.
(optional)
For the POS:
1 PC dedicated to POS functionality
1 available USB port, serial port, or PS2 keyboard,
for barcode scanner (optional).
1 available serial port for cash drawer (optional).
- What hardware do I need to use the POS system?
To fully utilize the service you will need a cash drawer, bar
code scanner and ink jet or laser jet printer in addition to a PC.
- Can
I review POS transactions remotely over the Internet?
Our system has web browser capability.
WSMS Support: 303-691-6893
E-mail: sales@wsmspos.com or http://www.wsmspos.com
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